Customer Service

[أكاديمية ميدل إيست]

تتشرف

أكاديمية ميدل إيست للتدريب والإستشارات

Middle East Academy for training and Consulting

بتقديم مجموعة من الدورات التدريبية خلالعام2016 في مجال

Customer Service

Excellence in Customer Service

10 - 14 April

Dubai

Advanced Customer Service

14 - 18 February

Kuala Lumpur

Achieving Excellence in Customer Service: Providing a Quality Service

13 - 17 March

Istanbul

Customer Profiling Techniques and Procedures

17 - 21 April

Dubai

Certified Customer Service Professional

24 - 28 January

Sharm El Sheikh

Implementing and Managing a Customer Complaints System

21 - 25 February

Madrid

Customer Focused Management

20 - 24 March

Dubai

Customer Requirements Analysis

24 - 28 April

Istanbul

Customer Relationship Management (CRM)

27 - 31 March

Jordan

Excellence in Customer Service (Service Beyond Expectation)

31 JAN - 04 Feb

Dubai

Managing Service Quality and Customer Satisfaction

28 Feb - 03 Mar

Kuala Lumpur

Customer Service Mindset

03 - 07 April

Cairo

Service Quality and Excellence: Beyond Customer Service

07 - 11 February

Istanbul

Developing Internal Customer Services

06 - 10 March

Dubai

دبي – ماليزيا – كوالالمبور– باريس – فيينا – مدريد – لندن

القاهرة – الأردن – سنغافورة – شرم الشيخ - الاسكندريه – إسطنبول – كازابلانكا – ميونخ – الدمام – الرياض

لمزيد من الاستفسارات وطلب المحتويات يرجي التواصل مع الاستاذة : رانيا عبد العزيز

Cairo Mob: 002 011 52 00 50 55

وللتواصل على فرع دبي

Dubai Mob: 00971 564 812 264

E-MAIL: rania@meatc.net

Website: www.meatc.net

ولكم منا جزيل الشكر والاحترام

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