Customer Service

[فالكون للتدريب]

Greeting from Falcon Training & Development

We are pleased to attach some training programs In English during 2016 for the attention of the nomination is convenient for you to attend.

Customer Service

Certified Customer Service Professional

21 - 25 February

Doha

Implementing and Managing a Customer Complaints System

20 - 24 March

Dubai

Customer Service Mindset

24 - 28 April

Istanbul

Excellence in Customer Service

27 - 31 March

Dubai

Advanced Customer Service

03 - 07 January

Istanbul

Developing Internal Customer Services

31 JAN - 04 Feb

kuala lumpur

Customer Relationship Management (CRM)

28 Feb - 03 Mar

Jakarta

Excellence in Customer Service (Service Beyond Expectation)

03 - 07 April

Dubai

Managing Service Quality and Customer Satisfaction

10 - 14 January

Sharm El-Shaikh

Achieving Excellence in Customer Service: Providing a Quality Service

07 - 11 February

Casablanca

Customer Profiling Techniques and Procedures

06 - 10 March

Dubai

Service Quality and Excellence: Beyond Customer Service

10 - 14 April

London

Customer Focused Management

17 - 21 January

Cairo

Customer Requirements Analysis

14 - 18 February

Dubai

Istanbul- Dubai - kuala lumpur – Jakarta - Sharm El-Shaikh

– Casablanca – Madrid – Cairo – London – Doha – Jordan

For More information Kindly Contact Us

Walaa Ahmed

Cairo Mob: 002 01145294234
Dubai Mob:+971 503028531

Tel.:+971 6 7499496

Fax: +971 6 7499480
E-MAIL: walaa@falcon-uae.net
Website:www.falconuae.net